Gaya APA

Halim, D, C. et al (2014). ANALISIS STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT DI PT. XYZ . SURABAYA: Fakultas Teknologi Industri Universitas Kristen Petra.

Gaya MLA

Halim, Dion, Christian. et al. "ANALISIS STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT DI PT. XYZ". SURABAYA: Fakultas Teknologi Industri Universitas Kristen Petra, 2014. e-Jurnal.